While we have clients across the United States and Canada, we've never lost touch with our local roots here in New Jersey! Dr. David Wank started Short Hills Design when he lived in Short Hills, and although the company now operates out of Maplewood, we've kept our original Short Hills branding. We've built our 5-star reputation by taking the role of an advisor for our clients - as opposed to simply being another vendor with a service or product.
We are so confident in our ability to exceed our customer's expectations, that we are one of the very few website companies that work actively to make sure that our clients own their own every aspect of their websites (and not us). Many companies will try to lock their clients to their ecosystem with long-term contracts or proprietary systems that require the client to make a herculean effort to switch vendors. At Short Hills Design, we want to earn your business every single day, and our clients remain our clients because they want to -- not because they have to!
If you are building your company's first website, then congratulations! It's an exciting (and sometimes stressful) time and you need to work with a company that has patience and experience. At Short Hills Design we've worked with dozens of small business over the years and have experience with websites that are as small as 5 pages! Don't let someone convince you that your first website needs to be 25 pages with loads of blog posts -- the single most important thing you need for your first site is to make sure your contact information (phone number, email, chat, etc.) is prominent and that your visitors can easily get in touch with you. Once you have this information in place, you can start to focus on your CTAs (calls to action) and your service or product pages. With this foundation in place, you can steadily build your site and grow your content.
At Short Hills Design we have the web design and development process down to a science. Here are the steps in our web design workflow:
When clients come to us and tell us that they "need a new website" our first questions is, "why?" The reason we ask this is because building a new website isn't the solution to every website-related problem. What we don't want to do is to have you in a position where your current site generates 10 new clients per month for your business, and the new sites only generates 5! Thus, it's important to understand the specific factors that make you question your website's performance.
Consider the following common situation where we are asked to consult for a small business owner who comes to us and says something along the lines of, "I need a new website because we are only generating 10 phone calls per month from the existing site." At first glance this request sounds like a no-brainer -- if the site is only generating 10 calls per month, then there must be something wrong with the site and they must need a redesign? Correct?
Incorrect! Let's look at two examples with data - in one instance the client does need a new site, but in the other instance, the client's site is just fine, and redoing the site would be a mistake!
Example 1: if your website receives 200 visitors per month and only 10 people contact you, then you probably have a problem with your website or your website's messaging.
Example 2: if your website receives 10 visitors per month and 10 people contact you, then you probably have a fantastic website and you need more traffic -- not a new site!
Of course if your website was built in 1995 (or looks like is was built in 1995) then a redesign is probably in order. But before you spend time and money rebuilding something that might be working well, make sure you work with a company such as Short Hills Design that focuses on diagnosing your website/marketing problems before offering a solution.
We'd been building websites for our clients in New Jersey and across the US and Canada for more than 15 years. In fact, we're so well versed in WordPress web design that our founder, Dr. David Wank, lectures at WordCamp meetings about the development process. Below is a video of Dr. Wank's lecture from the 2019 WordCamp meeting in Montclair, NJ.
We love to hear from local businesses in New Jersey, and we encourage you to get in touch with us to setup a complimentary consultation. You can give us a call (973)-715-9947, use our messenger at the bottom right, or use our contact form.